Careers
Don't Just Join Our Team - Join Our Family
Positions We're Currently Hiring For:
Customer Service Representative
Are you passionate about delivering exceptional customer experiences? ComfortPro, a leading HVAC company in Tampa, is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative.
Key Responsibilities:
- Customer Interaction: Engage with customers via phone, email, and chat to address inquiries, provide information, and ensure satisfaction.
- Scheduling Support: Assist in coordinating service appointments, installations, and maintenance visits for our HVAC technicians.
- Issue Resolution: Handle customer concerns with empathy, aiming for swift and effective resolutions.
- Documentation: Maintain accurate records of customer interactions and transactions in our database.
Qualifications:
- Strong communication and interpersonal skills.
- Customer-centric mindset with a dedication to problem-solving.
- Ability to multitask and thrive in a fast-paced environment.
- Familiarity with HVAC systems is a plus.
Perks:
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing professional development.
- Health benefits and 401(k) options.
- Collaborative and positive work environment.
If you're ready to be a crucial part of a team that prioritizes customer satisfaction and excellence, apply now to join ComfortPro's growing family!
Service HVAC Technician
Are you a skilled HVAC technician looking for a rewarding career with a top-notch company? ComfortPro, a leading HVAC service provider in Tampa, is expanding its team and seeking a Service HVAC Technician to join our dynamic crew.
Key Responsibilities:
- Diagnosis and Repairs: Conduct thorough diagnostics and execute efficient repairs on a variety of HVAC systems.
- Maintenance: Perform routine maintenance tasks to ensure optimal system performance.
- Installation: Participate in the installation of new HVAC units and components.
- Customer Interaction: Interact with customers professionally, explaining service options and addressing inquiries.
Qualifications:
- Certifications: Possess relevant HVAC certifications.
- Experience: Proven experience in HVAC service and repair.
- Problem-Solving Skills: Demonstrate strong troubleshooting and problem-solving abilities.
- Customer Focus: Ability to communicate technical information to customers in a clear and friendly manner.
Perks:
- Competitive salary with performance-based incentives.
- Ongoing training and opportunities for professional development.
- Health benefits, including medical and dental coverage.
- Collaborative and supportive team environment.
If you're ready to bring your HVAC expertise to a company that values excellence, apply now to become a pivotal part of ComfortPro's success!
HVAC Service Technician
1 year experience (Preferred)
- Relevant licenses and certifications
- EPA Certification is a plus
- A valid driver's license and a clean driving record
- Ability to pass a background check and drug test
- Clean and neat appearance
- Strong customer service and communication skills
- Hard-working and motivated
- Excellent problem-solving skills
- Ability to lift a minimum of 80 pounds
- Ability to climb ladders and work in tight, confined spaces
- Must be a team player with excellent problem-solving skills
HVAC Installer
3-4 Years Experience
Position Qualifications:
- You MUST be experienced in installs and we prefer you have a minimum of 3-5 years recent experience with Residential and light commercial units, be hardworking and dependable
- EPA certified a must
- A valid driver's license and a clean driving record
- Ability to pass a background check and drug test
- Clean and neat appearance
- Strong customer service and communication skills, Hard-working and motivated
- Excellent problem-solving skills
- Ability to lift a minimum of 80 pounds
- Ability to climb ladders and work in tight, confined spaces
- Must be a team player with excellent problem-solving skills
- Must have all your own tools
HVAC Service Senior Technician
3 – 5 Years Experience
Position Qualifications:
- EPA certified a must
- A valid driver's license and a clean driving record
- Ability to pass a background check and drug test
- Clean and neat appearance
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- Strong customer service and communication skills, Hard-working and motivated
- Excellent problem-solving skills
- Ability to climb ladders and work in tight, confined spaces
- Must be a team player with excellent problem-solving skills
- Must have all your own tools
- Must be good in diagnostics, zoning, and mini splits
- Must have knowledge of 20 SEER units, Eco-Smart thermostats, and 2 cool 3 heat phase systems
HVAC Customer Service Representative
2-3 Years Experience
- 2-3 years of experience as an HVAC Customer Service Representative
- Knowledge of typical HVAC service offerings and repairs
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Familiarity with ServiceTitan preferred but not required.
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem-solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- High School degree; additional qualification will be a plus
